Updated September 19, 2026
Refund Policy
If Crispy is not for you, you can get a refund. This page is the full policy.
3-day refund window
You can request a full refund within 3 days of a purchase. That clock starts on the date you were charged.
This applies to the 3-month plan and the $39 Lifetime plan, and to the specific charge you want reversed.
How to ask
Email partnerships.cripsy@gmail.com and say you want a refund. Include the email or payment name on the charge if you have it, and the date of purchase.
We may ask a short question to confirm it is your account. You do not need to write an essay.
What we refund
A valid request inside the 3-day window gets a full refund of that purchase, back to the original payment method.
We do not take a processing fee out of that refund. Your bank or payment app may take a few business days to show the money.
After 3 days
Purchases older than 3 days are not refundable, except where a law says we must refund you anyway.
If a charge looks wrong (duplicate, obvious error), email partnerships.cripsy@gmail.com. We will fix billing mistakes even outside the 3-day window.
Canceling is not a refund
The 3-month plan is a one-time payment for 90 days of access. Lifetime is a one-time payment and does not renew. Email partnerships.cripsy@gmail.com if you have a billing question. A refund is separate, and only applies if you ask within 3 days of that purchase.
After a refund
Once a refund is issued we may end paid access for that period. You can still email partnerships.cripsy@gmail.com if you want your personal data deleted.
Contact
Email partnerships.cripsy@gmail.com. That is the only contact for refunds, billing, and support.